
Privacy policy — FutureHeat
Last updated: 9 December 2025
Who we are
We operate FutureHeat (“we”, “us”, “our”) and are committed to protecting your privacy. For any
questions or requests about how we handle personal information, contact us at:
Phone: +61 438 921 703
Email: a2ep@a2ep.org.au
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Postal address:
Australian Alliance for Energy Productivity (A2EP)
Level 10, UTS Building 10
235 Jones Street
Ultimo NSW 2007
ABN: 39 137 603 993
What personal information we collect
If you submit a form on our website or via LinkedIn (including Lead Gen forms), we may collect:
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Your name
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Your email address
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Your job title and company (if provided)
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Your responses to any questions within the form
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Any additional information you choose to supply
You can browse our website without providing personal information.
How we collect personal information
We collect information when you:
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Submit a form on our website or through LinkedIn Lead Gen
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Request information or contact us directly
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Engage with our programs, resources or digital content
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We may also collect limited, anonymous website analytics data.
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How we use your personal information
We use personal information to:
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Respond to your enquiry or request
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Provide relevant information about our programs, services or resources (only where you have
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consented)
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Improve our communications and website experience
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Analyse aggregated, non-identifying data for program improvement
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We do not sell or trade your personal information.
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When we disclose personal information
We may disclose personal information to:
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Service providers who support our website, forms or communications
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Regulators or authorities where required by law
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Third parties only with your explicit consent
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All third parties are required to handle information in accordance with applicable privacy laws.
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Data storage and security
We take reasonable steps to protect personal information from loss, misuse and unauthorised
access. Information may be stored using secure third-party platforms with industry-standard
protections. We retain personal information only for as long as needed to fulfil the purposes
described above.
Access, correction and deletion
You may request to:
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Access the personal information we hold about you
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Correct inaccurate information
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Request deletion of your personal information (unless we are required to retain it)
Contact us at a2ep@a2ep.org.au or +61 438 921 703 to make any of these requests.
International data handling
Some service providers may store or process information outside Australia. Where this occurs,
we take reasonable steps to ensure your information is protected in line with Australian privacy
requirements.
Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with an updated “Last updated” date.
Consent
By submitting a form on our website or via LinkedIn, you consent to the collection and handling
of your personal information as described in this Privacy Policy.
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